Privacy policy

Privacy Policy

            PRIVACY POLICY

 

  1. INTRODUCTION

OSKITTECH F.Z.E respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, process, and protect your data when you visit or make a purchase from our website (“Website”).

We comply with the United Arab Emirates Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and other applicable regulations.

By using our Website, you agree to the terms outlined in this Privacy Policy.

  1. WHO WE ARE

OSKITTECH F.Z.E
Office - C1 - 1F - SF9487
Ajman Free Zone
United Arab Emirates

OSKITTECH F.Z.E is the data controller responsible for your personal information.

For privacy-related inquiries, contact:
Email: contact@oskittech.com
Phone/WhatsApp: +971 52 966 5998

  1. INFORMATION WE COLLECT

We collect personal information to process orders, improve services, and provide customer support.

A. Information You Provide

You may provide:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Account login details
• Order history
• Messages or support requests

Payment details are processed securely via authorized payment gateways. We do not store full card details.

B. Information Collected Automatically

When you browse our Website, we may automatically collect:

• IP address
• Device type and browser
• Operating system
• Pages viewed and time spent
• Referral sources

This information helps improve Website performance and detect fraud.

C. Cookies

We use cookies to:

• Remember your shopping cart
• Enable secure login
• Improve site functionality
• Analyze traffic and usage patterns

You may disable cookies through your browser settings; however, some Website features may not function properly.

  1. HOW WE USE YOUR INFORMATION

We use your data to:

• Process and deliver orders
• Confirm and verify payments
• Send order updates and invoices
• Provide customer support
• Improve products and services
• Send promotional offers (with your consent)
• Comply with legal and regulatory obligations

We process personal data under the following lawful bases:

• Contractual necessity
• Legal obligation
• Legitimate business interests
• Your consent (for marketing communications)

  1. SHARING OF INFORMATION

We do not sell or rent your personal data.

We may share limited information with trusted service providers, including:

• Delivery partners for shipping
• Payment processors for secure transactions
• IT and hosting providers
• Fraud prevention and security services

All third parties are required to protect your data and use it only for authorized purposes.

  1. INTERNATIONAL DATA TRANSFERS

Some service providers may process data outside the UAE.

When this occurs, we ensure appropriate safeguards are in place to maintain data protection standards consistent with UAE law.

  1. DATA RETENTION

We retain your personal information only as long as necessary:

• To fulfill your order
• To meet legal and accounting requirements
• To resolve disputes
• To enforce agreements

After this period, data is securely deleted or anonymized.

  1. YOUR RIGHTS

Under UAE Personal Data Protection Law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing
• Object to certain types of processing

We may request identity verification before processing your request.

  1. DATA SECURITY

We implement strong technical and organizational measures to protect your data, including:

• SSL encryption during checkout
• Secure hosting infrastructure
• Restricted access to authorized personnel
• PCI-compliant payment gateways
• Regular security monitoring

While we take reasonable steps to protect your data, no system can guarantee complete security.

  1. CHILDREN’S PRIVACY

Our Website is not intended for individuals under 18 years of age.

We do not knowingly collect data from minors. If such information is identified, it will be removed promptly.

  1. THIRD-PARTY LINKS

Our Website may contain links to external websites.

OSKITTECH F.Z.E is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

  1. POLICY UPDATES

We may update this Privacy Policy periodically to reflect legal or operational changes.

Any updates will be posted on this page with a revised effective date.

  1. CONTACT US

For any privacy-related questions or complaints:

OSKITTECH F.Z.E
Ajman Free Zone
United Arab Emirates

Email: contact@oskittech.com
Phone/WhatsApp: +971 52 966 5998